Ask us anything
Questions, answered.
Start with the part you’re wondering about. We’ll give you the plain answer first, then the details that matter.
Pick a place to start
You don’t need the right technical words. Start with the question closest to yours.
Websites
What gets built, how long it takes, and whether your current site can be helped.
Do I need to know what kind of website I need?
No. Tell us what your business does, what the current site gets wrong, and what you want customers to do next. We’ll recommend the smallest plan that handles the job.
How long does a website take?
Most sites launch in four to eight weeks. You’ll see real progress you can click well before that, not status reports.
Do you use templates?
No. Your site is designed for your business and built with custom code. That’s why it’s fast, and why it doesn’t look like the last site you visited.
See the work →Can you take over a website someone else built?
Yes. Honestly, it doesn’t come up often. Most owners who call want the old site replaced, not patched. But if yours is in decent shape and just needs someone looking after it, we’ll take it on, and we’ll tell you straight which one you actually need.
Read the story →Apps
When an app earns its place, what it costs, and how the build works.
How do I know if an app is worth building?
An app makes sense when customers repeat the same useful task, like ordering, booking, checking a status, or using rewards, and the phone can make it meaningfully easier. If a website can do the job cleanly, we’ll tell you.
When does custom software make sense?
When your team keeps entering the same information twice, fighting a tool that doesn’t fit the job, or spending hours on steps that could happen automatically. We’ll tell you if the time it saves is worth the cost.
Do you build for both iPhone and Android?
Yes. You review working progress on both kinds of phone before launch. We also handle the agreed store submissions and test the important paths on real devices.
What does an app cost?
Anywhere from $500 to $5,000. Apps are less predictable than websites, so we won’t pretend otherwise. We map the important screens first, then put the exact scope, price, timeline, ownership, outside fees, and after-launch support in writing before we build.
AI
What it can handle, where it stops, and how your rules stay in charge.
Could AI actually help my business?
Sometimes. It’s useful when it answers repeat questions, follows up with leads, or takes repetitive work off your plate. If it won’t make something meaningfully easier, we won’t recommend it.
What do you mean by AI for a business?
Usually, it means taking one repeated job off your plate: answering an approved question, offering an open booking, keeping the customer record, or moving agreed information between tools. We start with the job, not the technology.
What happens when it doesn’t know the answer?
It stops and hands the question to a person. You approve what it may answer and do, and anything outside those rules becomes a clear handoff instead of a guess.
Can it work with software I already use?
Often, yes. Connections to your customer records, office tools, quotes, or invoices are custom work. We confirm what can connect, what information moves, what happens if a connection fails, and what any outside service charges before we build it.
Pricing
Website plans, custom work, cancellation, and costs from other companies.
What does a website cost?
Website plans are $199, $399, or $599 a month. The right one depends on the number of pages and locations, whether you need a store, and how much answering, booking, Google work, and ongoing help belongs in the plan.
See what’s included →Why is website pricing monthly?
Because the price covers more than the initial build. Hosting, security, updates, and a set number of small content changes stay included, with no setup fee or large check upfront.
What if I want to leave?
You can cancel anytime, and there’s no separate buyout fee. Your domain and anything you supplied leave with you whenever you go, and after 12 monthly payments the finished site goes with you too. Leave earlier and the site-specific build stays with Cagii. Nothing you brought does.
Who owns what you build? →Are there any outside fees?
Only when your site uses another company’s paid service. Payment-processing fees, shipping labels, paid apps, usage-based services, and extra email inbox licenses are separate. We’ll point those out before anything is connected.
Support & ownership
Who answers after launch, what care includes, and what belongs to you.
Who do I contact after launch?
The same team that knows the work. You’re not handed to an agency queue or asked to explain the whole business again.
Can you host and maintain it?
Every website plan includes hosting, updates, security, and small content changes up to the plan’s monthly limit. Keeping the site fast and working is on us.
What counts as a small content change?
A quick edit to something already on the site: changing hours or text, swapping a photo, or updating a menu item or product detail. New pages, features, or design work are quoted before we start.
Who owns what you build?
After 12 monthly payments, the finished site is yours, including the site-specific design, code, and content we created for your business. Your domain and anything you gave us are yours from day one. Cagii’s reusable platform and tools stay ours, but you can keep using them at no added cost for as long as the site exists, and they can move with the site. Third-party products keep their existing licenses. Cancel before the 12 months are up and the site-specific build stays with Cagii, but everything you brought leaves with you, and there’s never a separate buyout fee.
What if I want to leave? →Working together
Where we work, what happens first, and how we decide what fits.
What happens after I contact you?
We start with what’s working, what’s not, and what you want to make easier. Then we give you a plain-English plan with the scope, price, timeline, and next step before any build starts.
Do you only work with businesses in Wisconsin?
No. We’re based in Chippewa Falls and work with businesses across the Chippewa Valley and well beyond it. Being nearby is useful, but clear communication matters more than the map.
What if I’m not sure which service I need?
That’s normal. Show us what customers repeat, what keeps interrupting the day, or where the current website falls short. We’ll tell you whether the answer is a website, an app, managed AI, or something simpler.
Ask the one we missed.
We’ll answer it straight. And we’ll tell you honestly if we’re the right fit.